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Bill of Entry on SB account

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Hi,

I made a transaction worth USD 307 through the branch using my SB account to buy a tablet computer for personal reasons in Apr-2013. The bank is now asking for 'Bill of Entry'. I didn't have a clue about this document till they asked about it and I dont have the BOE now. The bank is asking me to get a declaration from a CA saying that I have lost my 'Bill of Entry'. CAs are not willing to give me such a document because they cannot vouch for me having lost this. Please note that this was a one time transaction and I haven't done any other transaction since.

Can the bank freeze my account, what can I do to now?

Bill of Entry requirement may trigger bank compliance steps when import documentation for a personal purchase is unavailable. Bank sought production of a Bill of Entry for a past personal import from a savings account; the customer lacks the BOE and CAs will not certify loss. Practical options are to locate and produce the original BOE, explain the genuineness of the transaction, or consider that the shipment may have been DDP. Absence of required import documentation may expose the account to banking compliance actions. (AI Summary)
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Nash Industries I Pvt Ltd on Nov 22, 2017

Presume you would have received through courier. If you have the bill, you can produce the same and explain to the bank about the transaction being genuine. Also presume it might be a DDP shipment.

Regards

S.Ramaswamy

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