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Issue ID: 111889
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Less charge cum demand notice issued under sections 28 under customs act 1962

Date 08 May 2017
Replies 8 Replies
Views 2001 Views
Asked by
Customs demand notice: attempt ICEGATE online payment or visit a local customs office to resolve differential duty payment.
A recipient of a differential customs duty demand under Section 28 should first attempt payment via the ICEGATE portal and consult its helpdesk; if online payment is unavailable, the recipient should visit a nearby Central Excise/Customs Range or Division office for officer assistance, bringing the notice and tracking details, because the issuing postal appraising section's letter lacked clear payment instructions. (AI Summary)

Hello,

I had purchased a wrist watch from US online & it got delivered to me. later i received a letter from commissioner of postal appraising section, 1st floor, videsh dak bhavan, Ballard estate, mumbai.

they are asking me to pay some differential amount around 12000. My parcel packet number tracking was starting with MP.

Now i received 1st reminder again. but they dont send details like where i need to pay the amount or any phone mumber or any email address to contact. i have to pay the amount but not sure to whom & from where i can do that. i live in Pune. is there any online payment gateway? or do i have to go to mumbai?
or can i send any cheque with my relatives if they need pysical attendance?

PLEASE HELP....NEED GUIDANCE PLEASE....!!!!!

8 answers
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Old Query - New Comments are closed.

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Like 0
Replied on May 9, 2017
1.

You can make payment online. Go to site "Icegate." Procedure is mentioned.

Like 0
Replied on May 10, 2017
2.

Than you Sir for showing me a path, i was really confused what to do further..

I checked the ICEGATE website and there are many links, not sure which link i need to go on..

also found that ICEGATE also provide 24X7 helpdesk facility, ill check with helpdesk if they could help me further.

Thank you again.

Like 0
Replied on May 10, 2017
3.

I shall check and let you know. You can also contact help desk . They are very nice people. Contact them on phone. If any problem, let me know on this forum itself.

Like 0
Replied on May 16, 2017
4.

Hello Sir,

I did called the ice gate customer care but no luck. They said i cannot pay it online & will have to go to Mumbai physically. i again told them the parcel was delivered to me in 2015 and now i am receiving letters to pay differential duty. Can you please guide me for the online payment please.

If in case online payment is not possible, is the below address correct? whom to meet & where to go i don't have any idea & am not receiving any proper help/information from any of friends. Please help.

Top of the letter this address is present : office of Deputy commissioner of customs postal, appraising section, 1st floor, videsh dak bhawan, ballard estate, fort, mumbai

Like 0
Replied on May 17, 2017
5.

Hello Sir,

Can you please help me with the link where i need to make online payment. or any steps you may have so i can browse through it. please.

Like 0
Replied on May 17, 2017
6.

Visit any office of Central Excise, Customs Service Tax nearby your residence. Any CE Range or Division. Central Excise, Customs & Service Tax department is one. The staff is posted from Central Excise to customs & vice versa.Locate address from google and visit personally. Your problem will solved by contacting any officer personally. This is no problem. Have you visited any office personally ? ?

Like 0
Replied on May 18, 2017
7.

Hello Sir, No, i have not visited the office personally as it's in mumbai & i live in Pune. i googled a lot but did not find satisfactory results on where i need to visit in case i receive this kind of letter.

i never visited mumbai & dont know where actually i am supposed to go. ill have to take leave which in my current profession they don't allow a single leave. that's why i was concerned and wanted to pay online. i am actually stuck due to my office night shifts & no leaves.

Like 0
Replied on May 18, 2017
8.

You can take short leave and visit any Central Excise Office in Pune near your office or residence. Visit Range or Division office.Address is available on Google or CBEC site.

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