E filing assistance: new ACES support includes helpdesk, facilitation centres, manuals and automated account recovery. Operational support for ACES e filing comprises a national Service Desk with ticketing and escalation, email submission of XML files, ACES Certified Facilitation Centres providing digitization and authorised on behalf filing services, web based Learning Management Software and user manuals, jurisdictional Range Officers empowered to update credentials and regenerate TIPIN/password, and automated password recovery being implemented by the Directorate.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
E filing assistance: new ACES support includes helpdesk, facilitation centres, manuals and automated account recovery.
Operational support for ACES e filing comprises a national Service Desk with ticketing and escalation, email submission of XML files, ACES Certified Facilitation Centres providing digitization and authorised on behalf filing services, web based Learning Management Software and user manuals, jurisdictional Range Officers empowered to update credentials and regenerate TIPIN/password, and automated password recovery being implemented by the Directorate.
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