Timely disposal of GST refund applications required; delayed refunds attract interest and a DVAT grievance mechanism is mandated. Directions establish a time bound mechanism for processing refund claims under DGST and DVAT, requiring Ward, Zonal and Proper Officers to dispose of refund applications within prescribed timelines to avoid departmental interest liability. A DVAT Portal Refund Grievances Form is introduced; EDP forwards grievances immediately to Ward and Zonal incharges, Ward incharges must decide within ten working days, Zonal incharges supervise and submit weekly reports, and Special Commissioner I will monitor and escalate persistent non compliance.
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Timely disposal of GST refund applications required; delayed refunds attract interest and a DVAT grievance mechanism is mandated.
Directions establish a time bound mechanism for processing refund claims under DGST and DVAT, requiring Ward, Zonal and Proper Officers to dispose of refund applications within prescribed timelines to avoid departmental interest liability. A DVAT Portal Refund Grievances Form is introduced; EDP forwards grievances immediately to Ward and Zonal incharges, Ward incharges must decide within ten working days, Zonal incharges supervise and submit weekly reports, and Special Commissioner I will monitor and escalate persistent non compliance.
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