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        Case ID :

        Publishing Investor Charter and disclosure of Investor Complaints by Investment Advisers on their websites/mobile applications

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        Investor Charter requirement: investment advisers must publish charter, monthly complaint disclosures and complaint lodging links to enhance transparency. Investment advisers must prominently publish the prescribed Investor Charter and provide a direct complaint lodging link and a link to SEBI SCORES on their websites/mobile apps; those without digital platforms must email the Charter and monthly complaint status to clients. Advisers must disclose monthly complaint data in the Annexure B format by the seventh day of the succeeding month, report pending counts including >3 months and average resolution time, and maintain an internal grievance resolution timeline of 30 days. The disclosure regime takes effect from January 1, 2022.
                        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                          Provisions expressly mentioned in the judgment/order text.

                              Investor Charter requirement: investment advisers must publish charter, monthly complaint disclosures and complaint lodging links to enhance transparency.

                              Investment advisers must prominently publish the prescribed Investor Charter and provide a direct complaint lodging link and a link to SEBI SCORES on their websites/mobile apps; those without digital platforms must email the Charter and monthly complaint status to clients. Advisers must disclose monthly complaint data in the Annexure B format by the seventh day of the succeeding month, report pending counts including >3 months and average resolution time, and maintain an internal grievance resolution timeline of 30 days. The disclosure regime takes effect from January 1, 2022.





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                              ActsIncome Tax
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