Online refund process for user charges enables electronic claims with verification, time limits and sanction validity. Amendments set a revised scale of user charges for specified DGFT services and establish an online-first deposit mechanism with eMPS fallback. Refunds are permitted only for excess payments, payments made without an application, or payments made in error by exempt applicants; online refund applications auto-route to the jurisdictional authority or DGFT(HQ), which must verify, obtain PAO authorisation and sanction refunds within one year of payment. Sanction orders expire after three months. Adjustment/refund is allowed where earlier authorisations/scrips are cancelled and replaced, subject to local head approval.
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Provisions expressly mentioned in the judgment/order text.
Online refund process for user charges enables electronic claims with verification, time limits and sanction validity.
Amendments set a revised scale of user charges for specified DGFT services and establish an online-first deposit mechanism with eMPS fallback. Refunds are permitted only for excess payments, payments made without an application, or payments made in error by exempt applicants; online refund applications auto-route to the jurisdictional authority or DGFT(HQ), which must verify, obtain PAO authorisation and sanction refunds within one year of payment. Sanction orders expire after three months. Adjustment/refund is allowed where earlier authorisations/scrips are cancelled and replaced, subject to local head approval.
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