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of <h1>Virtual Hearings Now Mandatory for Customs Act Proceedings Amid COVID-19; Effective August 2020, Supersedes April Guidelines.</h1> The revised guidelines mandate the use of virtual hearings for proceedings under the Customs Act, 1962, due to the COVID-19 pandemic. This initiative, effective from August 2020, aims to expedite adjudication and appellate processes while ensuring social distancing. Authorities such as the Commissioner (Appeals) and adjudicating bodies must conduct hearings via video conferencing, also applicable to proceedings under the CGST and IGST Acts. Guidelines include notifying parties via email, maintaining decorum, and recording submissions. Modifications to records must be made within three days. The previous instruction from April 2020 is superseded by this notice.
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