Complaint redressal through SCORES requires brokers and depository participants to resolve complaints promptly and establish processing systems. SEBI requires stock brokers and depository participants to redress complaints submitted via SCORES within fifteen days; if additional information is needed, it must be requested within seven days and the fifteen-day period will run from receipt of that information. Stock Exchanges and Depositories must develop systems to execute these requirements. The circular partially modifies earlier 2011 circulars and is issued under SEBI's regulatory powers.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
Complaint redressal through SCORES requires brokers and depository participants to resolve complaints promptly and establish processing systems.
SEBI requires stock brokers and depository participants to redress complaints submitted via SCORES within fifteen days; if additional information is needed, it must be requested within seven days and the fifteen-day period will run from receipt of that information. Stock Exchanges and Depositories must develop systems to execute these requirements. The circular partially modifies earlier 2011 circulars and is issued under SEBI's regulatory powers.
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