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of <h1>West Bengal Launches IT Grievance Redressal for GST Portal Issues; Committee to Address Widespread Technical Glitches.</h1> The Government of West Bengal has established an IT Grievance Redressal Mechanism to address taxpayer issues arising from technical glitches on the GST portal. This mechanism is intended for widespread issues affecting multiple taxpayers, not individual cases due to local issues. An IT Grievance Redressal Committee, comprising GSTN and government representatives, will handle these grievances. Taxpayers must submit applications with evidence of their attempts to comply with filing requirements. The committee can recommend waivers of fines or penalties due to IT glitches. Specific measures are outlined for resolving issues with TRAN-1 filings, with deadlines for completion set for April and May 2018.
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