Drawback claims processing: special administrative drive to remove irrelevant queries and resolve zero zero cases promptly. Zones and Commissioners shall ensure timely disbursement of processable drawback claims, use the electronic BRC module to avoid routine bank realization certificates for covered exports, address EGM mismatches via Trade Facilitation Committees, and launch a focused drive (1-7-2016 to 30-9-2016) to (a) remove generalized or irrelevant queries from the query database and resolve those cases and (b) redress zero-zero drawback determinations where exporters have produced documents or replied to queries.