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of <h1>Mumbai Air Cargo Implements SEVOTTAM Model to Enhance Service Delivery and Expedite SAD Refund Claims Processing.</h1> The General Commissionerate of Air Cargo Complex in Mumbai has implemented the 'Service Delivery Excellence Model' known as SEVOTTAM. This initiative aims to enhance service delivery by including the disposal of SAD refund claims. The services now offered under SEVOTTAM include acknowledging written communications, conveying decisions on matters, disposing of SAD refund claims, and releasing seized documents. Trade associations, industry members, and other stakeholders are encouraged to utilize these facilities. The notice emphasizes the importance of disseminating this information to all relevant parties.
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