Personal examination of grievances: senior officers to perform designated CPGRAMS reviews weekly with centralized monthly reporting. Senior officers are required to personally examine a designated number of CPGRAMS grievances weekly according to rank, with monthly monitoring reports forwarded by principal field officers to Zonal Members by the fifth of the succeeding month; Members of the Board will consolidate and forward reports to the Chairman for submission to the Secretary (Revenue). CIT(C&S) will provide CPGRAMS access credentials to Members to enable direct zonal monitoring.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
Personal examination of grievances: senior officers to perform designated CPGRAMS reviews weekly with centralized monthly reporting.
Senior officers are required to personally examine a designated number of CPGRAMS grievances weekly according to rank, with monthly monitoring reports forwarded by principal field officers to Zonal Members by the fifth of the succeeding month; Members of the Board will consolidate and forward reports to the Chairman for submission to the Secretary (Revenue). CIT(C&S) will provide CPGRAMS access credentials to Members to enable direct zonal monitoring.
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