New Integrated System May Cause Initial Delays; Exporters Can Seek Help; Aims for Faster Processing and Better Communication.
The trade community is informed that the office is transitioning to a new integrated computer system, which may initially cause delays and disruptions in processing applications. Exporters experiencing serious issues can seek assistance from designated officials. The new system aims to improve counter assistance and expedite application processing within a month. Plans include enabling two-way communication via email and electronic filing of applications. Additionally, efforts are underway to establish connectivity with the offices of the Directorate General of Foreign Trade and Customs, aiming to create a more efficient and hassle-free environment for exporters while enhancing monitoring of trade transactions.
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