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Issues: Whether the respondents were justified in refusing to consider the petitioner's SVLDRS application on the premise that Form SVLDRS-3 had been issued and whether the petitioner was entitled to reconsideration of the application and issuance of a discharge certificate after payment of the amount determined under the Scheme.
Analysis: The Scheme was operated through an online mechanism, and receipt of Form SVLDRS-1 was not in dispute. However, the respondents produced no material to show that Form SVLDRS-3 was actually intimated to the petitioner by e-mail or otherwise. In such a system, the burden lay on the respondents to establish that the intimation was made, and the petitioner could not be required to prove a negative. The earlier decision applying the same principle in similar facts supported the petitioner's case. On that basis, the non-consideration of the application was held to be unjustified.
Conclusion: The respondents were directed to consider the petitioner's application, communicate the amount payable under the Scheme, and upon payment, issue the discharge certificate.