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Issues: Whether the payment made to the UK group company for IT support services constituted fees for technical services under Article 13(4)(c) of the India-UK DTAA so as to attract disallowance under section 40(a)(i) of the Income-tax Act, 1961.
Analysis: The agreement showed that the services were rendered by the UK entity on a recurring basis for the group, while ownership of the intellectual property remained with the supplier. The decisive question was whether the services made available technical knowledge, experience, skill, know-how or processes to the assessee so that it could perform similar services independently in future. Mere use of sophisticated support services, incidental benefit, or business convenience was not enough. The record did not show any transfer of technology or any material by which the assessee acquired the ability to render the same services on its own without recourse to the service provider.
Conclusion: The payment did not fall within the make available limb of Article 13(4)(c) and was not taxable as fees for technical services; consequently, the disallowance under section 40(a)(i) was unsustainable.