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Issues: Whether withdrawal of the customs broker licence without prior hearing and without recorded reasons was sustainable.
Analysis: The impugned withdrawal of licence entailed adverse civil consequences and therefore required prior notice and a reasonable opportunity of hearing. A prior intimation that non-compliance with the later regulations could result in withdrawal did not satisfy the requirement of natural justice for the actual withdrawal order. The order also had to speak for itself and disclose reasons for withdrawing the benefit granted.
Conclusion: The withdrawal order was unsustainable for breach of natural justice and absence of reasons. The matter was remanded for fresh decision after hearing the petitioners.