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Proper boosting is necessary for Making India Cashless is need of the hour

G Binani
Net banking charges: proposal to ban fees and require free mandatory OTP SMS to support cashless transactions. The author contends that banks levy charges for net banking and OTP delivery that burden vulnerable customers and hinder cashless adoption, and urges that net banking fees be prohibited for all account types while OTP delivery be mandated as a free SMS service; an administrative directive from the banking regulator is requested to eliminate direct or indirect charges and ensure OTPs are provided at no cost. (AI Summary)

It is well known that due to PM Modiji's initiation self attestation got  implemented and that step still provide relief to we all.

Inspired with above I am also trying to draw attention towards small administrative type of reform matters which will definitely provide relief to masses, if get implemented 

Now with great expectation I 

 am approaching you all citing details as below which if gets notified then in turn will provide relief to masses.

I draw your attention towards two important charges being collected by bank against net banking though  Modiji-our PM is calling for making India cashless i.e. maximum use of banking system whereas banks are collecting charges not only for net banking but also for issuing OTP  particularly from senior aged persons, widows, rural residents, students, etc.etc. which is not only surprising but pinching too.

In my opinion OTP should be always a part of Mandatory SMS and there should not be any charge for Net Banking otherwise  customers will prefer cash transaction avoiding banking channel.

In view of above there should not be provision for these charges in any type of account whether Senor Citizen  OR  Sabka Basic Savings OR Jandhan a/c etc. etc.

I trust as requested you all will ask bank management to revisit  all plans and make OTP as mandatory SMS and there should not be any charge directly  OR  indirectly for Net Banking in any scheme.

In view of above it is requested to initiate so that RBI should come out with administrative order asking all not to charge in any manner for net banking use and also make OTP as mandatory SMS.

Trust readers, in their own interest will take above seriously and extend their desired cooperation i.e. will raise suitably at all levels either individually OR thru their forums keeping in mind that these are important for making society cashless. 

G D Binani

Bikaner

[email protected]

7976870397 / 9829129011

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