Service provider investigation framework updated by replacing specific insolvency references with a unified statutory term. Amendment of section 218 substitutes the marginal heading with 'Investigation of service providers' and replaces references in sub-section (1) to 'insolvency professional agency or insolvency professional or an information utility' with the broader expression 'service provider' at both occurrences. The change standardises the terminology used for the investigation provision and expands the language of the section to align it with a unified reference to service providers.