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        SEBI

        Regulation 14B - Grievance Redressal Mechanism

        Securities and Exchange Board of India (Collective Investment Schemes) Regulations, 1999
        Chapter III
        BUSINESS ACTIVITIES AND OBLIGATIONS OF COLLECTIVE INVESTMENT MANAGEMENT COMPANY

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        Investor grievance redressal requires collective investment managers to resolve complaints within a specified timeframe; Board may appoint a monitoring body. Regulation 14B requires Collective Investment Management Companies to redress investor grievances promptly and within twenty one calendar days from receipt, in the manner specified by the Board, and authorises the Board to recognize a body corporate to handle and monitor the grievance redressal process under such timelines and manner as specified.
                        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                          Provisions expressly mentioned in the judgment/order text.

                              Investor grievance redressal requires collective investment managers to resolve complaints within a specified timeframe; Board may appoint a monitoring body.

                              Regulation 14B requires Collective Investment Management Companies to redress investor grievances promptly and within twenty one calendar days from receipt, in the manner specified by the Board, and authorises the Board to recognize a body corporate to handle and monitor the grievance redressal process under such timelines and manner as specified.


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