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        SEBI

        Regulation 16B - Grievance Redressal Mechanism

        Securities and Exchange Board of India (Bankers to an Issue) Regulations, 1994
        Chapter III
        GENERAL OBLIGATIONS AND RESPONSIBILITIES

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        Investor grievance redressal required within a prescribed timeframe; regulatory body may recognize entities to handle and monitor complaints. Bankers to an issue must redress investor grievances promptly and within twenty one calendar days from receipt, in the manner specified by the Board. The Board may recognize a corporate body to handle and monitor grievance redressal, and prescribe the time and manner for such recognition and monitoring.
                        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                          Provisions expressly mentioned in the judgment/order text.

                              Investor grievance redressal required within a prescribed timeframe; regulatory body may recognize entities to handle and monitor complaints.

                              Bankers to an issue must redress investor grievances promptly and within twenty one calendar days from receipt, in the manner specified by the Board. The Board may recognize a corporate body to handle and monitor grievance redressal, and prescribe the time and manner for such recognition and monitoring.


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