Grievance redressal required; disputes subject to mediation, conciliation, arbitration or ombudsman under Board specified procedure for investment advisers. Investment advisers must maintain an expeditious grievance redressal mechanism and redress investor grievances promptly in the manner and within the timeframe specified by the Board; client grievances relating to advised financial products fall under the regulator of that product; disputes between adviser and client are to be submitted to a dispute resolution mechanism including mediation, conciliation and/or arbitration per Board procedure, or to an authorized Ombudsman.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
Grievance redressal required; disputes subject to mediation, conciliation, arbitration or ombudsman under Board specified procedure for investment advisers.
Investment advisers must maintain an expeditious grievance redressal mechanism and redress investor grievances promptly in the manner and within the timeframe specified by the Board; client grievances relating to advised financial products fall under the regulator of that product; disputes between adviser and client are to be submitted to a dispute resolution mechanism including mediation, conciliation and/or arbitration per Board procedure, or to an authorized Ombudsman.
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