Just a moment...
Press 'Enter' to add multiple search terms. Rules for Better Search
No Folders have been created
Are you sure you want to delete "My most important" ?
NOTE:
Don't have an account? Register Here
<h1>Understanding Key Terms in Indirect Tax Ombudsman Guidelines 2011: Authorized Representative, Award, Complaint, and Authority Roles</h1> The Indirect Tax Ombudsman Guidelines, 2011 define key terms related to the complaint process against the Customs, Central Excise, and Service Tax Department. An 'authorized representative' is someone appointed to act on behalf of a complainant. An 'award' is a decision made by the Ombudsman. A 'complaint' involves a written or electronic grievance regarding administrative deficiencies. The 'Customs, Central Excise and Service Tax authority complained against' refers to the lowest-ranking officer responsible for the grievance, or their supervising officer if the responsible party is below a certain rank. An 'Ombudsman' is an appointed individual under these guidelines.