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of <h1>Foreign Trade Policy 2015-2020: Resolving Trade Disputes and Quality Complaints, Emphasizing Amicable Solutions and Compliance with Standards.</h1> Chapter 8 of the Foreign Trade Policy 2015-2020 addresses quality complaints and trade disputes, emphasizing the importance of maintaining a positive international image and resolving disputes amicably. It outlines obligations for importers and exporters, including compliance with quality standards and accurate documentation. Violations can lead to penalties under various acts and rules. A Committee on Quality Complaints and Trade Disputes (CQCTD) is established to handle complaints, aiming for resolution within three months. The process is reconciliatory, allowing parties to seek legal action if desired. A Nodal Officer coordinates these efforts across regional authorities.
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