Investor grievance grounds: specified categories permit complaints for non-receipt or delayed delivery of securities, payments, or documents. Regulation 13 lists specific grounds of complaint under the ombudsman framework, permitting a person to lodge grievances with the Board or the Ombudsman ... Summary
Investor grievance grounds: specified categories permit complaints for non-receipt or delayed delivery of securities, payments, or documents.
Regulation 13 lists specific grounds of complaint under the ombudsman framework, permitting a person to lodge grievances with the Board or the Ombudsman for failures such as non-receipt of allotment/refund orders, share/unit/debenture certificates, dividends, interest or redemption proceeds, delayed payments, non-receipt of annual reports or offer documents, non-transfer of securities, corporate benefits disputes, and complaints arising from public, rights or bonus issues or dealings by intermediaries or listed companies.
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