Grievance registration: unique registration numbers issued and anonymous complaints not entertained under the complaint handling procedure. The Board may club multiple grievances or complaints in the same matter for disposal, must assign and communicate a unique registration number to each ... Summary
Grievance registration: unique registration numbers issued and anonymous complaints not entertained under the complaint handling procedure.
The Board may club multiple grievances or complaints in the same matter for disposal, must assign and communicate a unique registration number to each grievance and complaint to the aggrieved or complainant within one week of receipt, and shall not take cognizance of any anonymous grievance or complaint.
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